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Implementation of new work processes in the leading design company Esplan

Customer need

Create and implement a common project management process and tools to achieve greater efficiency in day-to-day operations, support customer and employee satisfaction and rapid organizational growth.

While different approaches had been in place until now, the aim was to achieve a situation where the organization operates under a single agreed process.

Our solution

    • Design agency Velvet led the mapping and alignment of the client's work processes, Change Partners supported the implementation of these processes and tools by providing a holistic process (0.5 years) for change management.
    • Workshops with management and change agents to create implementation and communication plans. Launching and preparing a network of employee change champions to support implementation.
    • Gamification solution for embedding new work processes
  • Results

    More effective implementation of new work processes through an employee-inclusive approach.

    Read a longer success story from Velvet's blog:

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